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When we first decided to establish an Internet presence, we had in mind
a very different way of conducting business. We decided, unlike a lot of
other companies in the competitive world of aftermarket auto parts sales,
not merely to be "order takers", but to act more as restoration advisers,
helping our customers to find the right part, every time. We simply do not
want to ship the wrong part. It adds up to lost time, expense, and perhaps
some hard feelings along the
way.
We
originally published our entire
catalog on the Internet. As our business progressed, we found that people
were far more interested in auto restoration solutions as opposed to merely
searching for parts. As a result, we took most of our catalog off the Net
and decided instead to answer any and all questions we received from potential
customers and recommend the proper parts for a quality restoration.
As such, please E-Mail us your parts requests. If we don't have the part you need, we won't try to sell you an inappropriate substitute. We'll tell you we don't have what you need, and in most cases, we'll recommend another source, usually a competitor. Pretty crazy? Maybe in the short run. We feel, however, that we will gain over the long haul, with satisfied customers recommending us to their friends.
Our people are truly experts in their respective
fields. The individual to whom all of the headlining questions go, for instance,
has been in his field for 28 years. The woman who answers all convertible
questions has been an expert in her line of work for almost 40 years. As
such, we feel assured that our customers receive the very best, most accurate
information each and every
time.
We know how important your car is to you and we know how much time and money you're investing in your project. That's why Classic Auto Restoration Products is committed to providing the very best quality products at a fair and reasonable price.
Any questions or comments, please hit the button below and e-mail me directly, or call me at (714) 538-3715. I look forward to hearing from you.
Dwayne Thorne
President and General Manager
Classic Auto Restoration Products
P.S. If you're undecided about a color of fabric selection, we'll be happy to send no-charge samples.
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Copyright 1996 Classic Auto Restoration Parts. All
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