VKD (virtual keyboard driver): Windows protection errors
When I try to start up computer (AMD K6) I get this message on loading:
While initializing device VKD (virtual keyboard driver): windows
protection error, you need to restart your computer. It will then only
start in safe mode. Nothing seems to be wrong with using my keyboard.
What can I try? (I have run McAfee anti virus and Norton's and scandisk
and defragmentor and disk cleanup.
jb (107) on Jan-29-00 at 08:21:54 PST
somuchstuff: Have you tried removing the keyboard in device manager
and then reboot? It will reinstall the drives for the keyboard.
Go to start -settings-control panel-systems-device managed -then down to
key board click on the + sign. Then click on your key board and go down
and click on remove. Then reboot the computer and it will reinstall the
drivers.
What make is the motherboard and model? Look in the software package you
got with the Puter and see if there is a CD-ROM with motherboard drivers
on it...
somuchstuff (103) on Jan-29-00 at 09:07:28 PST
I found 2 CD's. One said PC CD Pro... 1st Mainboard, First
International computer, Inc. It is still sealed. The other says Software
and Installation CD, DSI, DIGICOM SYSTEMS, a subsidiary of CREATIVE. jane
somuchstuff (103) on Jan-29-00 at 09:24:46 PST
McAfee didn't detect virus... Have reinstalled windows. I got this
message on reinstalling. VIRUS-LIKE Activity. The application
C:\WININSTO.400\SUWIN.EXE is attempting to write to the master boot
record of Drive C.... I tried reinstalling again. Didn't get the
message...
Can only start up in Safe Mode, however it loops around and around
before it finally will start in safe mode.... jane
jb (107) on Jan-29-00 at 09:31:17 PST
jane: The application wininsto.400\suwin.exe is the windows program
its self it has to write to the master boot record or as you see, you
will not run right. You'll have to reload windows and when that message
comes up, tell it its ok to do it.
somuchstuff (103) on Jan-29-00 at 09:38:55 PST
jb.... okay, I did that. Only message that I think I am continuing to
get is on start up :while initializing VKD, windows protection error....
then I can only start in safe mode where I saw the things about
Soundblaster Live and Realmode. jane
jb (107) on Jan-29-00 at 09:44:35 PST
jane: It will take about 40 min. to reload windows and if it still has
a problem, then you will have to format and load windows.
Format and reload is where you wipe the hard drive clean and reinstall
every thing. What you want to try first is to just reinstall windows
over the one you have.
somuchstuff (103) on Jan-29-00 at 09:55:27 PST
jb.... I have reinstalled, several times. The last time I chose
continue on that WININST thing. It will only let me run in safe mode. Is
there a site where I can print out instructions (very detailed!) on
format and reload? I have learned a lot from everyone here in the
computer room and the problem is no where near as bad as it was in the
beginning. The guy who built it said when I called him and told him what
it was doing that it was LOST and the hard drive would have to be
replaced. I am beginning to think that is all he knows how to do because
he didn't give me one thing to try. The things everyone here has told me
to try have brought improvements and I don't believe that the hard drive
could be bad when I am able to run and do all kinds of things. jane
seadog (341) on Jan-29-00 at 09:57:36 PST
Jane: Since you can post, I assume you can download a file. Get this
one and run it: regclean. It might help to clean up the problem.
seadog (341) on Jan-29-00 at 10:07:49 PST
Jane I think this still works go here and type in your problem and
see what it says. Windows 98 answer wizard: http://206.132.93.108/
rviola (52) on Jan-29-00 at 10:11:29 PST
Jane, I have been watching this whole discussion about safe mode. I
am not a computer expert, but last fall my machine would not start
except in safe mode. It drove me nuts for days when I finally realized
that I had changed the color setting in my computer then ran a children's
program that required a different color setting. When I changed the
color setting back my computer ran just fine again. it was very
frightening and not the virus I suspected.
seadog (341) on Jan-29-00 at 10:16:06 PST
Jane:
Here is how to repair your windows protection error.
sdmike1 (184) on 01/29/00 at 16:28:14 PST
jane - That's a general protection fault of a VXD, a virtual device
driver. Go out to the website for your video card manufacturer and get
the latest video drivers for your card. Something may be corrupt. If
that doesn't fix the problem, do the same with your sound card, modem,
and other devices. That usually fixes the problem for me.
somuchstuff (103) on 01/29/00 at 16:31:13 PST
mike....okaaaaaaaaayyyyy.... Now, if on reloading it says a problem
with SB live, I can go to Soundblaster site and get what I need to fix
the problem? Same as the keyboard (VKD message)??? I may get this fixed
with the help of you guys yet! jane
sdmike1 (184) on 01/29/00 at 16:33:57 PST
Jane - yes. You can sometimes tell which device is causing the problem
by the file/operation that fails. You can also log the startup of your
system and compare the bad to the good. If you had a bootlog.txt of a
clean bootup, you could compare the bad bootup to it and figure out
exactly what was running when it failed.
Most web sites for device manufacturers provide updated driver sets as a
matter of course.
1/30/00 - I want to reload Win 98. jane
mastertech01 (64) on 01/30/00 at 09:23:18 PST
Jane, basically it amounts to this:
1: using windows98 bootdisk select install with CD-ROM support.
2: Format C: that will be your command
3: after format is complete type in Setup
4: follow the directions on the screen
5: You will at a minimum need your bootdisk, Keycode from the front
cover of your win98 instruction booklet, win98 installation disk YOU
MUST HAVE THE FULL VERSION OR YOU WILL HAVE TO INSTALL WIN95 FIRST!,
your video driver disk, your sound card driver disk, your modem driver
disk, the setup information to setup your ISP for internet usage, and
all install disks for your peripherals.
6: install your sound, video, modem, setup internet.
7: IF YOU AREN'T SURE YOU CAN DO THIS: GET HELP!!!
If you have a ZIP drive or CDR. copy all your valuable documents there
if safemode will allow you too.
spider-boy (582) on 01/30/00 at 09:24:44 PST
One more thought...gather all your driver disks for your hardware
together before hand or download them to floppy from the web. You will
need them (sound, video, modem, etc.)... spider
SOMUCHSTUFF :
Jane, here is the most detailed installation routine I can get off the
top of my head for you.
1. Assemble the following software….Windows 98 Bootdisk…Windows 98
full version Installation disk…Keycode from the front cover of the
Windows 98 Instruction Manual (5 sets of numbers/letters separated by
dashes called product key), …Video card installation disk, sound card
installation disk(I believe you said soundblaster Live!)…Modem driver
disk…and driver disks for any other peripherals, monitor, printer,
scanner, camera, USB devices, mouse drivers, etc.
2. Save all data that your system will allow you to save on zip disks,
cdrw, LS120 superdisks, what ever resources you have that will allow you
to save while in the safemode you are stuck in.
IE gifs, scanned images, email, address book, documents, etc. Bear in
mind that you may have limited access to certain drives while in
safemode…and you may not be able to save all or any of it.. also that if
you were infected with a virus that any of these files may contain the
virus that you are trying to kill, so you may not want to save all or
any of it…you need clean boot disk.. one fresh new unused disk hopefully.
If you aren't sure your current bootdisk will work, make one now. Go to
add/remove programs, click on startup, insert a clean unused 1.44 floppy
into the A drive, click on create disk, insert Windows 98 CD into your
primary CD-ROM and it will make a bootdisk for you.
3. Once all is assembled for installation.. Kiss your current version
goodbye..we are about to wipe your system clean and reinstall it all!
Insert the bootdisk into the A drive and restart your computer. When it
reads the boot disk it will ask how to begin the install..select #1
install with CD-ROM support…it will then install the CD-ROM drivers, mouse
driver and the support tools needed for your installation into a virtual
D drive. When it has finished this it will give you an A prompt. There
are a couple versions of the bootdisk so first try typing format C: and
then hit the enter key. If it says invalid command, switch to D: and
type the same command. Once the command is accepted it will tell you
that you are about to lose all data on C: are you sure? Answer Y, and
enter, and it will reformat your entire HDD.
4. Once it finishes reformatting it will ask for a name for the
partition, just hit enter, and it will assign a number. Then you will
get the A prompt again. If you had to switch to D: then switch back to A:
then type in Setup and hit the enter key. This will start the CD-ROM with
the WIN98 CD-ROM inserted to start the Windows 98 installation. The
prompts that follow are easy to understand. Just accept the defaults
since this is your first install. Do a typical components installation.
Windows will then install the operating system and give you a little
show while it installs describing all its features…it will then
automatically reboot your system…
5. After reboot Windows 98 will ask for the keycode that is printed on
the cover of your windows 98 instruction booklet, on the certificate of
authenticity…type in exactly as printed on the cover. Hit enter…it will
say that windows has saved the information..then it will ask for a name
of the computer and a description of your system, fill in the blanks,
and it will ask for your Name during the registration portion of the
setup…Windows will then begin to auto detect the plug and play devices
on your system….when it has finished this it will automatically reboot
the system…when it returns it will install the plug and play devices and
detect the non plug and play devices..it will auto reboot again…then it
will install the remaining devices and set up the control panel, time
and dates, language, etc…just follow the prompts to finish…Windows will
do one last reboot and you will then have desktop..and will be ready to
install everything that the original install was unable to autodetect
and install.
6. You will now have a virgin install of Windows 98 on a clean HDD…the
most important feature probably to install next is your Modem and to
load the ISP data onto your computer to enable internet access. Since
you don't have a backup computer, internet access will enable you to
download updates from Microsoft and any other agency you have
peripherals with and to be able to contact the computer board for
additional instructions. HOPE THIS HELPS!
somuchstuff (104) on Feb-10-00 at 09:33:55 PST
UPDATE! Somuchstuff (Jane) is back up and running! I thought you might like to know what
happened since the problem was put in the ARCHIVES. It turns out that there were 2 problems.
The first was a bad Video Card. I had a new one put in, picked up the computer and I was
still getting a VKD error message. It worked at the shop but not at my house???? I replaced the
mouse (which was only giving me a bit of trouble highlighting what I WANTED to highlight and
otherwise seemed to be working fine) and like MAGIC, all was well again!
I want to THANK ALL OF YOU who tried to help me. I sure learned a lot!!! THANKS AGAIN, jane
..back..