Extensive IT Project Management experience with a business degree and several industry certifications, including MCSE, MCDBA and Brainbench DBA. Author on three published SQL Server books and the site personality on InformIT.com's SQL web, and President of the Tampa SQL User's Group. Nineteen years extensive professional and practical experience in computer networks and network design. Experienced in design and management of business and technical systems, as well as marketing and training those systems to the user community and corporate officers.
· Product Manager, Business Intelligence (Current)
· Advanced Technical Services Group Lead
· Manager, Field Services Group (Lincare)
· Manager, Information Systems (PRC)
· Manager, Information Systems for the Resource Management Group (CSR)
· Manager, Technical Consulting Division (Execusys)
· MS SQL Server - Admin, Design, OLAP (MCDBA)
· Microsoft CRM Certified
· MS Project Professional (from 97 up to 2002)
· MS Windows Operating Systems (Beta Tester, Administrator, since 1991, MCSE)
· Programming: T-SQL, batch files, shell scripts, Visual Basic (Familiar with group programming)
· Microsoft Exchange (from Beta through 5.5, Multi-site organization, Internet and dial-up)
· Siebel (Sales, Service, E-Service, Remote)
· MS Office Products
· LINUX (Red-Hat)
· Microsoft Internet Information Server
· Ethernet, Token Ring, Frame Relay, T1
· TCP/IP (DNS, DHCP, WINS)
· Dial up Servers (Including RRAS, Ascend Products)
· Intel platforms (Compaq and IBM Enterprise Servers)
· Motorola 680x0 platforms
· HP 9000
· Computer Assembly and Troubleshooting
· NASA Spec. soldering certified
1998 - Present
Tampa, FL 34569
Product Manager, Business Intelligence - Manager, Carlos Baldor Jr.
Manage all aspects of product development and distribution of the Business Intelligence products for the company including OLAP (Using Analysis Services), Reporting, Data Automation and Portal technologies. Create technical specifications, marketing plans and other business processes for an Internet-tier enterprise system.
Technical Lead - Manager, Carlos Baldor Jr.
Technical lead for design and support of development environment for an N-Tiered product involving Windows Web Services, Microsoft SQL Server, Microsoft Component Services, Internet Information Server, Crystal Enterprise Server and a Dot Net Web product.
Project manager for Application Hosting on Internet site.
ASPX page designs for SQL management and data access.
Project manager for Siebel implementation for enterprise including installation of pilot, management of implementation, and preparation and delivery of end-user training.
Microsoft Exchange (5.5/2000) administrator for the site including dial up and Internet connectors and forms design.
Provide client and on-site DBA support for installed base of BST Enterprise product including SQL Server, COM+, IIS and Seagate.
Provide formal classroom training for client DBA's, and provide on-site technical installations and support.
Code (C# and VB using an XML Control File) all installation, patch and upgrade programs for the main product used worldwide.
Training, install and SDK documentation creation on the above platforms.
1996 - 1998
Manager, Information Systems - Manager, Gary Wolseifer
Performed duties as DBA for MS SQL Project involving replication to over 360 remote servers and the headquarters AS/400 system.
Previous two years as manager and technical lead of eight MCSE's which planned, implemented and maintained Windows Back Office networks at over 360 sites around the country.
Managed six major projects involving Microsoft products and a custom designed Visual basic application against a SQL server.
Integrated electronic mail communications and file replication across T1, RAS and Frame relay circuits.
Submitted formal schedules, performed employee evaluations and hired personnel.
Designed and managed Microsoft Exchange servers with over 250 local and 120 dial in users, and 3000 users on over 350 other MS Exchange servers, connected via SMTP and X.400 connectors.
Developed and managed the TCP/IP private network at corporate headquarters.
Connected the enterprise to the Internet using a T1 line, Microsoft Internet Information server, and Microsoft Proxy server. Created and maintained an ongoing Intranet.
Served as technical advisor to several specialists.
1995 - 1996
Patrick Air Force Base, Florida
Manager, Information Technology - Manager, Paul Ranyak
DBA for Microsoft SQL Server, including backups, security, and design. Responsible for World Wide Web page interface for SQL forms on the Intranet server.
Managed the information technology department for the US Air Force SMC/CWP detachment at Patrick Air Force Base.
Served as technical lead of programming, training, user hardware support and system administrators. Network management of 16 Windows NT servers and workstations, interconnected to Novell 3.12 networks.
Systems administrator for HP 9000 Server running HP-UX. Responsible for Internet Server and World Wide Web HTML, JAVA and ActiveX development. Microsoft Beta Tester. Responsible for workstation configuration, clients consisting of Windows 95 and X Server software. Mail Administrator for Microsoft Mail and Microsoft Exchange, as well as Sendmail configuration on the HP-UX server.
1995 - 1995
Manager, Networking Systems Division - Manager, Jim Thomas
Managed networking division, served as lead technical representative. Obtained contracts for local and wide area computer network installations, computer training, and large to middle scale database products. Trained on one year contract in Microsoft Office products. Microsoft Solution Provider. Windows NT, Novell 3.x, 4.x and LANtastic network administrator. Programming experience in Visual Basic and Microsoft Access.
1992 - 1995
Computer Sciences Raytheon
Patrick Air Force Base, Florida
Senior Computer Systems Analyst - Manager, Paul Ranyak
Managed Technical Projects and developed database designs in Oracle for Air Force client needs. MIS Manager for Resource Management Office. Designed and implemented a Microsoft Windows NT Wide Area Network. System Administrator on SUN, Hewlett Packard HP 9000, and interfaced with VAX Cluster servers. Developed and implemented training department.
Performed diagnostic troubleshooting and repair of IBM compatible micro and mini computer systems. Performed installation and troubleshooting of Ethernet-based Novell network. Also wrote, set up and maintained a computerized tracking system.
1989 - 1992
Lockheed Space Operations (NASA Division)
Kennedy Space Center, Florida
Computer Network Technician - Manager, Vern Baake
Repair and maintenance of Token Ring workstations and terminals, connected to an IBM 3090 mainframe system. Project Management of the computer network hardware inventory control system. Served as Novell network system administrator for the 1171 NASA support group.
US Air Force, bases worldwide. Learned and implemented government Project Management on various technical rollouts large and small. Also worked at various computer stores, and an IBM reseller office.
1997, Tampa College - Tampa, Florida
Bachelors of Arts, Major: Business Administration, Minor: Information Systems
· 4.0 overall GPA
· Magna Cum Laude
· President's List
· Dean's List
· Golden Key Honor Society
1993, Brevard Community College
Associates of Arts, Major: Business Management
· Graduated with honors
1981, Tabernacle Academy
Asheville, North Carolina
· High school, Valedictorian
· Major: Public Speaking
· Microsoft (Great Plains) CRM Certified
· Brainbench DBA
· MCSE (Electives: TCP/IP and SQL Server)
· Microsoft SQL Server 7.0 Administration Exam from Scholars.com
· Siebel System Administration Courses from Siebel, Inc.
· Certified Netware Administrator version 3.12, Novell, Incorporated.
· Hewlett Packard HP UX Systems 10.x Administration, Lucent Technologies
· ASP Page Design
· Oracle Database Administration, ORACLE Corporation
· C Programming, Trainix Company
· Solaris SUN UNIX Systems Administration
· Various computer hardware and software courses