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Aldrich, Douglas F.,
Mastering the Digital Marketplace: Practical Strategies for Competitiveness in the New Economy, John Wiley, 1999. Excellent treatment of emerging business models.
ISBN: 0471345466.
Allen, Cliff, Deborah, Kania and Beth, Yaeckel, Internet World Guide to One-To-One Web Marketing, Wiley, 1998. ISBN:
0471251666.
Allan, Dave, ?What If!: How to Start a Creative Revolution at Work,
Capstone, 2001. The book delivers insights that demolish the myths of creativity and help you not just change the way you think but change the way you do.
ISBN: 1841120685.
Ashkenas, Ron, Dave Ulrich, Todd Jick and Steve Kerr,
The Boundaryless Organization: Breaking the Chains of Organizational Structure,
Jossey-Bass, 1998. Most solutions being recommended today for improving corporate
performance prescribe reducing hierarchy by changing organizational structure, altering boundaries, and overcoming barriers within the organization. The authors go much further, calling for a "boundaryless organization," and they consider much more
than the traditional and the obvious boundaries that exist within organizations. This
book grew out of work done by the authors as consultants hired by General Electric's
CEO Jack Welch, who first approached them with the concept of a "boundaryless organization."
ISBN: 0787940003.
Barrett, Neil, Advertising on the Internet: How to Get Your Message Across on the World Wide Web, Kogan Page
Ltd, 2000.
ISBN: 0749431237.
Baum, David H., Lightning in a Bottle: Proven Lessons for Leading Change,
Dearborn Trade, 2000. These essays impart memorable yet practical ideas to transform an organization.
ISBN: 0793135958.
Bayles, Deborah L., E-Commerce Logistics and E-Fulfillment: Delivering
the Goods, Prentice Hall, 2001. A guide for e-businesses to managing a crucial part of the customer relationship: what takes place after the customer orders a product. Shows how to identify and manage the functions, termed e-logistics and e-fulfillment, that include payment processing, order fulfillment, product deliver, and returns handling. A complete guide to superior customer service.
ISBN: 0130303283.
Bayne, Kim M., The Internet Marketing Plan, John Wiley, 2000.
ISBN: 0471355984.
Beer, Michael, et al. Breaking the Code of Change, Harvard Business School
Press, 2000. In the summer of 1998, Harvard Business School hosted a research conference to review developments, best practices, and
research in the field of change management. This book presents the works from
the conference and includes the views of Peter Senge, Warren Bennis, Chris Argyris, Sumantra Ghoshal, Christopher Bartlett
and other thought leaders.
ISBN: 1578513316.
Benesko, Gary G., Inter-Corporate Business Engineering: Streamlining the Business Cycle from End to End, Research Triangle Consultants, 1996.
ISBN: 1883872022.
Berry, J. A. and Gordon Linoff, Data Mining Techniques: For Marketing, Sales, and Customer Support,
Wiley, 1997. The book covers data mining techniques: neural networks, decision trees, market-basket analysis, genetic algorithms and memory-based reasoning. In addition to its relevance for customer information analysis, the
techniques apply to just-in-time inventory, supply chain management, and demand forecasting.
ISBN: 0471179809.
Berst, Jesse, The Magnet Effect: Attracting and Retaining an Audience on the Internet, McGraw-Hill, 2000.
ISBN: 0071348034.
Bhatia, Hamir and Deborah L. Bayles, E-Commerce Logistics and Fulfillment: Delivering the Goods,
Prentice Hall, 2000.
ISBN: 0130303283.
Bickerton, Pauline, Jonathan Glasspool and Matthew Bickerton, Cyberknowledge: Internet Technology and Eservice, Butterworth Heinemann, 2000.
ISBN: 0750647663.
Blattberg, Robert C., Gary Getz and Jacquelyn S. Thomas,
Customer Equity: Building and Managing Relationships as Valuable Assets, Harvard Business School
Press, 2001. Along with strategic and tactical guidance, Customer Equity provides
precise metrics for evaluating a business more effectively and improving
performance: the "activity-based management" of a
company's marketplace.
ISBN: 0875847641.
Bonnett, Kendra, The IBM Guide to Doing Business on the Internet: A Complete Blueprint for E-Business Success, McGraw-Hill, 2000.
The book is a roadmap that helps readers anticipate the online market, learn how to use e-commerce to cost-effectively increase market share, and exploit the Internet's built-in advantages to reach both customers and employees.
ISBN: 0070318468.
Botto, Francis, Dictionary of E-Commerce: A Definitive Guide to Technology and Business Terms, John Wiley, 2000.
ISBN: 0471881457.
Bovet, David, Joseph Martha, and Adrian J. Slywotsky,
Value Nets: Breaking the Supply Chain to Unlock Hidden Profits,
John Wiley, 2000.
ISBN: 0471360090.
Boyson, Sandor el al (Editors), Logistics and the Extended Enterprise: Benchmarks and Best Practices for the Manufacturing Professional. Wiley. 1999. The book is the result of a four-year, $1 million research project devoted to the study of best practices in supply chain management -- a necessity for companies that want to be competitive in a global business environment. Written by members of the University of Maryland’s Supply Chain Management Center.
ISBN: 0471314307.
Bradley, Stephen P. and Richard L. Nolan. Sense & Respond:
Capturing Value in the Network Era. Harvard Business School Press.
1998.
ISBN: 0875848354.
Bressler, Stacey E. and Charles E. Grantham, Communities of Commerce: Building Internet Business Communities to Accelerate Growth, Minimize Risk, and Increase Customer Loyalty, McGraw-Hill, 2000.
ISBN: 0071361154.
Brinson, Dianne, Benay Dara-Abrams and Jennifer D. Masek, Exploring E Commerce, Site Management, and Internet Law, Prentice Hall,
2001. The hands-on workbook for building advanced e-commerce and Web sites.
ISBN: 0130858986.
Brown, John Seely and Paul Duguid,
The Social Life of Information, Harvard Business School Press, 2000. From
a reviewer: This book is a thought-provoking look at the limits of information. I liked the book because it focused on many things that I don't normally think about, and raised important questions about my own use of
information.
ISBN: 0875847625.
Brown, Shona L. and Kathleen M. Eisenhardt. Competing on the Edge:
Strategy As Structured Chaos. Harvard Business School Press. 1998.
ISBN: 0875847544.
Brynjolfsson , Erik and Brian Kahin (Editors), Understanding the Digital Economy,
MIT Press, 2000. This book contains work presented at a conference held by executive branch agencies in May 1999 at the
Department of Commerce. Aspects of the digital economy addressed include macroeconomic assessment, organizational change, small business, access, market structure and competition, and employment and the workforce.
ISBN: 0262024748.
Buffam, William J., E-Business and IS Solutions: An Architectural
Approach to Business Problems and Opportunities, Addison-Wesley,
2000.
The book provides a high-level introduction and understanding of an architectural approach to building IT solutions, in particular those that support e-business. Written for IS professionals
ISBN: 0201708477.
Cairncross, Frances, The Death of Distance: How the Communications Revolution Will Change Our Lives, Harvard Business School Press, 1997.
ISBN: 0875848060.
Paperback Edition: ISBN: 157851438X.
Cairncross, Frances,
The Company of the Future, Harvard Business School Press, 2002.The book argues that we've grossly underestimated the power of the Internet to change the way companies behave. We stand at the brink of a period of fundamental organizational change from which will emerge a new type of company-one that will require a new set of leadership and management skills to run it.They must look inside-improving the relationships among managers and employees-before they can realize the enormous potential that new technologies hold for enabling collaboration with customers, suppliers, and partners. And they must learn to wed technological and human skills in ways that enable effective talent management and customer relationship building, fast and flexible decision-making, and open, credible communications among all partners.
ISBN: 1578516579.
Callaway, Erin, ERP--The Next Generation: ERP Is Web Enabled for E-Business, 2000.
ISBN: 1566070759.
Camp, L. Jean, Trust and Risk in Internet Commerce, MIT Press., 2000.
ISBN: 0262032716.
Cannon, Jeff, Make Your Website Work for You: How to Convert Online Content Into Profits (CommerceNet), McGraw-Hill, 1999.
ISBN: 0071352414.
Carmody, Bill, Online Promotions: Winning Strategies and Tactics,
Wiley, 2001. Shows readers how to create successful and inexpensive online promotion campaigns, including how to partner with another company to create a multibrand promotion.
ISBN: 0471403989.
Carpenter, Phil, eBrands: Building an Internet Business at Breakneck Speed, Harvard Business School Press, 2000.
ISBN: 0875849296.
Carr, Nicholas G., Digital Enterprise: How to Reshape Your Business
for a Connected World, Harvard Business School Press,
2001. This book explores the ways technology is "Remodeling Business" (including "how the
value chain is constructed, how individual companies determine their positioning and scope, and how interactions between companies are carried out);
and "Remaking Markets" by "altering the buying process, both in consumer and in business-to-business
markets."
ISBN: 1578515580.
Caves, Richard E., Jeffrey A. Frankel and Ronald Winthrop Jones, World Trade and Payments: An Introduction, Addison-Wesley, 8th Edition, 1999.
ISBN: 0321031423.
Chase Larry, Essential Business Tactics for the Net, John Wiley & Sons,
2001. This is an easy to read book aimed at marketing people. A good first read for business people wanting to map traditional maketing strategies to the Net.
2nd Edition, ISBN: 0471403970.
Chinoy, Hussain, Tyna Hull and Robi Sen, XML for EDI: Making E-Commerce a Reality, Morgan Kaufmann Publishers, 2000.
ISBN: 0126366403.
Chowdhury,
Subir,
The Power of Six Sigma : An Inspiring Tale of How Six Sigma Is Transforming the Way We Work, Dearborn Trade,
2001. A reader review summarized this little, Big book. The Power of Six Sigma is an
excellent book that explains the complex subject in a non-threatning way for anyone to understand. The book reminded me 3 books:
"The Goal", Who Moved My Cheese" or "Fish". If someone wants to understand what is the true power behind Six Sigma, please
read this book. This is a story book, which is for blue collars to white collars - for everyone.
ISBN: 0793144345.
Cohan, Peter S., E-Profit: High-Payoff Strategies for Capturing the E-Commerce Edge,
AMACOM, 2000.
ISBN: 0814405444.
Cohan, Peter S., Net Profit: How to Invest and Compete in the Real World of Internet Business, Jossey-Bass Publishers, 1999.
ISBN: 0787944769.
Collin, Simon, E-Marketing, John Wiley,
2001.
ISBN: 0471498971.
Connors, Michael, The Race to the Intelligent State: Charting the Global Information Economy into the 21st Century,
Capstone, 2000.
ISBN: 1900961067.
Corbin, Carolyn, Great Leaders See the Future First : Taking Your
Organization to the Top in Five Revolutionary Steps, Dearborn
Trade, 2000. Some of the issues that Corbin predicts will impact organizations:
- By the year 2025, 70 percent of the workforce will be nonpermanent.
- No one ethnic group will be the majority by the year 2050.
- By the year 2010, a great majority of employees will be knowledge workers.
- Organizational rewards will become completely performance based by 2025.
ISBN: 0793136857.
Courtney, Hugh, 20/20 Foresight: Crafting Strategy in an Uncertain
World, Harvard Business School Press, 2001. This book argues that managers must move beyond the outdated "all-or-nothing" view of strategy in which future events are either certain or uncertain. Instead,
Courtney suggests a simple-yet powerful-alternative: Understand the level of uncertainty you are facing in a given situation, and you will make better, more informed strategic choices.
ISBN: 1578512662.
Coyle, Diane, The Weightless World: Strategies for Managing the Digital
Economy, MIT Press, 1998.
ISBN: 0262032597.
ISBN: 0262531666. (Paperback, 1999).
Craig, James and Dawn Jutla,
e-Business Readiness: A Customer-Focused
Framework, Addison-Wesley, 2000. Offers an e-business readiness framework for businesses of any size or type.
Includes interviews with major companies such as Novell and Siemans, outlining e-business initiatives.
ISBN: 0201710064.
Cronin, Mary J., Unchained Value: The New Logic of Digital Business, Harvard Business School
Press, 2000. This book describes the new model for organization -- the digital value
system, focused not on static, internally focused "chains" but on dynamic, external webs of relationships that take full advantage of the power, flexibility, and opportunity of the digital arena.
ISBN: 0875849377.
Cusumano, Michael A.,
and Constantinos C. Markides (Editors), Strategic Thinking for the Next Economy,
Wiley, 2001. The MIT-Sloan Management Review presents its debut book on strategy. This new
paperback series will collect and present its most timely and influential articles in key business issue
areas.
ISBN: 0787957291.
Dalgleish, Jodie, Customer-Effective Web Sites, Prentice Hall Computer Books, 2000.
ISBN: 0130878278.
Dart, Susan, Configuration Management: The Missing Link in Web Engineering, 2000.
ISBN: 1580530982.
Daum, Berthold and Markus Scheller, Success with Electronic Business: Design, Architecture, and Technology of Electronic Business Systems, Addison-Wesley, 2000.
ISBN: 0201674823.
Davenport, Thomas H. and John C. Beck, The Attention Economy: Understanding the New Currency of Business,
Harvard Business School Press, 2001. "Davenport and Beck propose a straightforward model that uses technology, psychology, and
knowledge-management theory to help companies keep workers focused."
ISBN: 157851441X.
Davenport, Thomas H., Mission Critical: Realizing the Promise of Enterprise
Systems, Harvard Business School Press, 2000.
ISBN: 0875849067.
Davis, Stan and Christopher Meyer, Blur: The Speed of Change in the Connected Economy, Hardcover, 1998. ISBN:
0201339870.
Dearlove, Des and Stephen Coomber, Architects of the Business Revolution: The Ultimate E-Business Book,
Capstone, 2001. Dearlove and Coomber identify the entrepreneurs, radicals and thinkers who have made the
greatest contribution to this new world. From wunderkinds like Marc
Andreessen and Sabheer Bhatia and rocket scientists like Tim Berners-Lee and Vinton Cerf to visionaries like Don Tapscott and Esther Dyson and business engineers like Scott McNealy and Jim Clark.
ISBN: 1841121088.
De Geus, Arie. The Living Company: Habits for Survival in a
Turbulent Business Environment. Harvard Business School Press, 1997.
De Gaus awoke the business world in a 1988 HBR article that contained the
quote heard around the world: "The ability to learn faster than
your competitors may be the only sustainable strategic advantage." Now
retired, he investigated the 50-year life span of typical Fortune 500
companies and those that have been in business for hundreds of years. The
results provide a prescription for longevity for today's corporations.
ISBN: 087584782X.
De Kare-Silver, Michael, Strategy in Crisis: Why Business Urgently Needs a Completely New Approach, New York University Press, 1998.
ISBN: 081471899X.
Deise, Martin V., Conrad Nowikow, Patrick King, and Amy Wright, Executive's Guide to E-Business: From Tactics to Strategy, John Wiley, 2000.
ISBN: 0471376396.
Dixon, Nancy M., Common Knowledge: How Companies Thrive by Sharing What They Know,
Harvard Business School Press, 2000. Dixon calls knowledge borne of experience "common knowledge," and argues that in order to get beyond talking about knowledge management to actually doing it,
requires matching the type of knowledge to be shared to the method
best suited for transferring it effectively. Based on an in-depth study of
several organizations-including Ernst & Young, Bechtel, Ford,
Chevron, British Petroleum, Texas Instruments, and the U.S. Army.
ISBN: 0875849040.
Donkin, Richard, Blood, Sweat and Tears: The Evolution of Work,
Texere, 2001. Observing the growing number of frazzled, drained and dissatisfied
workers in today's workplace, Donkin asks how we have arrived at the point where The Dilbert Principle is one of the world's most popular business books. In his quest to
show that cubical cynicism and alienation from one's work are comparatively recent phenomena,
Donkin cuts a wide swath through economic and social history.
ISBN: 1587990768.
Donnelly, Vanessa, Designing Easy-to-use Web Sites: A Hands-on
Approach to Structuring Successful Websites, Addison-Wesley,
2001. A text showing how to design Websites that are easy to use, enjoyable to use, that deliver high-quality information, that successfully meet business targets. Details how and why some
Web sites fail, and methods for ensuring a quality Website that is well-maintained.
ISBN: 0201674688.
Downes, Larry, and Chunka
Mui, Unleashing the Killer App: Digital Strategies for Market Dominance, Harvard Business School Press, 1998.
ISBN: 087584801X.
Drapkin, Michael, Jon
Lowy and Daniel Marovitz, Three Clicks Away: Advice from the Trenches of eCommerce,
Wiley, 2001.
ISBN: 0471396826.
Drucker, Peter
Ferdinand, Management Challenges for the 21st Century, HarperBusiness, 1999. See also
Atlantic Monthly article, October, 1999.
ISBN: 0887309984.
Dussauge,
Pierre and Bernard Garrette, Cooperative Strategy: Competing Successfully
through Strategic Alliances, John Wiley & Sons, 1999. This book
provides a framework to analyze strategic alliances and deal
better with the issues of inter-firm collaboration.
ISBN: 0471974927.
Dyche, Jill, The CRM Handbook: A Business Guide to Customer
Relationship Management, Addison-Wesley, 2001. "Dyché's well-written,
pragmatic approach to understanding CRM's evolution and purpose is a map to a successful CRM program. Dyche uncovers the truth behind the CRM software vendor
hype, highlights some common roadblocks to CRM project development, and
describes how to delineate and prioritize CRM initiatives." --Don Peppers, Partner,
Peppers and Rogers Group.
ISBN: 0201730626.
Earle, Nick and Peter G. W. Keen, From .Com to .Profit: Inventing Business Models That Deliver Value and Profit, Jossey-Bass, 2000.
Provides an overview of the first, experimental phase of e-business and goes on
to the next where companies must deliver true customer value, describing the
value imperatives for the Internet space.
ISBN: 0787954152.
Emerick, Donald, Kimberlee Round, Kim Round and Karen McLean (Editor), Exploring Web Marketing and Project Management, Prentice Hall, 1999.
ISBN: 0130163961.
Erbschloe, Michael,
Information Warfare: How to Survive Cyber Attacks, McGraw-Hill,
2001. Written by industry experts, this book explains the methods behind hacks and cyber attacks and provides defensive strategies and
counter measures designed to help companies survive infrastructure attacks, military conflicts, competitive intelligence gathering, economic warfare, and corporate espionage.
ISBN: 0072132604.
Elsenpeter, Robert C. and Toby J. Velte, eBusiness: A Beginner's Guide,
McGraw-Hill, 2000. This easy-to-follow beginner's guide explains how to
develop e-commerce strategies to draw traffic, generate sales, and run your Internet business
efficiently. You'll also learn to secure and optimize your site, from secure access and transactions to Quality of Service.
ISBN: 0072127449.
Fellenstein, Craig and Ron Wood, Exploring E-Commerce, Global E-Business and E-Society, Prentice Hall,
2000.
Discusses how e-business systems can provide the information required to effectively manage customer needs, business strategy, technology, and customer relationships, specific techniques for improving value chains and business intelligence, incorporate e-commerce into your business model.
ISBN: 0130848468.
Ferris, David, Building an Intelligent E-Business, Prima Publishing, 2000.
ISBN: 076152763X.
Figallo, Cliff, Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge, Wiley, 1998. Having served as the director of The Well for six years, Figallo has earned his credentials for building great online communities. In this book, he shares his experience for creating and maintaining Web communities, the soul of e-commerce. Essential reading for those who would build web communities, relationships, and trust.
ISBN: 0471282936.
Fingar, Peter, and Ronald Aronica, The Death
of "e" and the Birth of the Real New Economy: Business Models,
Technologies and Strategies for the 21st Century, Meghan-Kiffer Press,
2001. This book goes beyond e-commerce and on to the solid business
fundamentals of the digital economy. The Internet is a whole new infrastructure for an entirely new way of doing business and competing. Economic transactions become frictionless as they move from "places" to "spaces." The crisp and insightful chapters make quick reads for CEOs, COOs, CTOs, CIOs, and line-of-business executives with little time for reading --distilling what management needs to be doing and
thinking today to prepare themselves and their companies for the ride ahead.
ISBN: 0929652207.
Order Direct form Publisher.
Fingar, Peter, Harsha Kumar and Tarum Sharma.
Enterprise E-Commerce, Meghan-Kiffer Press, 2000. The first and most comprehensive book on enterprise-class e-commerce where scalability, reliability, extensibility and integration with legacy systems are fundamental requirements. Covers each major e-commerce application area in-depth, gives an example of the component-based development cycle and provides a rich discussion of digital strategy formulation as well as enterprise architecture. Already in second printing and translations into several other languages in production. Adopted by leading MBA programs and required reading in several leading
corporations.
ISBN: 0929652118.
Order Direct form Publisher.
Fingar, Peter, Dennis Read and Jim Stikeleather, Next Generation
Computing, Foreword by Chris Stone,
CEO of OMG. Prentice Hall, 1996. "The book's unconventional presentation of short, crisp papers on all
the essential topics makes it a must-read for the new generation of
business and technology leaders." - Scott McNealy, President and CEO,
Sun Microsystems.
ISBN: 0132618923.
First International Workshop on Agent-Mediated Electronic Trading, International Workshop on Agent-Mediated Electronic Trading, Springer
Verlag, 1999.
ISBN: 3540659552.
Flor, Nick V., Web Business Engineering: Using Offline Activities to
Drive Internet Strategies, Addison-Wesley, 2001. Web Business Engineering is your bridge from technical understanding to business savvy. Web
practitioners and business managers will learn to approach the Web as a technology that serves business
needs, not a technology in search of a business need. The author presents a methodology--web business engineering--that combines business concepts with
engineering-strength design and analysis techniques.
ISBN: 020160468X.
Foster, Richard,
and Sarah Kaplan, Creative Destruction: Why Companies That Are Built to Last Underperform the Market--And How to Successfully Transform Them,
Doubleday, 2001.
ISBN: 0385501331.
Frankel, Rob, The Revenge of Brand X: How to Build A Big Time Brand - on the Web or Anywhere Else, Frankel & Anderson, Inc., 2000.
ISBN: 0967991218.
Garfinkel, Simson and Gene Spafford, Web Security & Commerce, O’Reilly & Associates, 1997. ISBN:
1565922697.
Garten, Jeffrey E., World View: Global Strategies for the New Economy,
Harvard Business School Press, 2000. A compendium of business thought
leaders on the right global strategies featuring examples of strategies and best practices used by successful companies worldwide in moving global markets.
ISBN: 1578511852.
Garvin, David A., Learning in Action: A Guide to Putting the Learning Organization to Work,
Harvard Business School Press, 2000.
ISBN: 1578512514.
Gates, Bill, Business at the Speed of Thought: Succeeding in the Digital Economy, Warner Books, 2000.
ISBN: 0446675962.
Gelernter, David. Mirror Worlds or: The day software puts the
universe in a shoebox ... How it will happen and what it will mean. Oxford
University Press, 1991. In what could easily be mistaken as a piece of science
fiction, the chairman of the computer science department at Yale
University takes the reader on a prose ride into the future, to the day
software puts the universe in a shoe box. Gelernter takes the reader on a
tour of the information world being constructed with advanced networked
information technology. The reader will not learn object technology, but
will learn what is that is ultimately being build with the technology.
ISBN: 0195068122.
ISBN: 019507906X
(paper)
Gerbert, Philipp, Digital Storm: Strategies for a Networked World,
Capstone, 2001. This book is about creating and executing strategies that work and ensuring that companies profit from the fundamental revolution being created by the electronic marketplace.
ISBN: 1841121681.
Ghosh, Anup A., E-Commerce Security: Weak Links, Best Defenses, John Wiley, 1998.
ISBN: 0471192236.
Ghyczy, Tiha von, et al., Clausewitz on Strategy : Inspiration and Insight from a
Master Strategist, John Wiley, 2001. Carl von Clausewitz is widely acknowledged as one of the most important of the major strategic theorists; he's
been read by Eisenhower, Kissinger, Patton, Chairman Mao, and numerous other leaders.
The book has excerpted those passages most relevant to business strategy.
ISBN: 0471415138.
Gibson, Rowan. Rethinking the Future: Rethinking Business, Principles, Competition, Control & Complexity, Leadership, Markets and the World, Nicholas
Brealey, 1997. The thinking of 17 thought leaders under one book cover.
ISBN: 1857881087.
Gilbert, Shayne, 90 Days to Launch: Internet Projects on Time and on Budget,
Wiley, 2000. A guide for business managers and decision-makers on how to deliver and plan successful Internet projects on time and on budget. Outlines how to formulate the entire plan and put it into action.
ISBN: 0471388262.
Gilmore, James H., and B. Joseph Pine (Editor), Markets of One: Creating Customer-Unique Value through Mass Customization,
Harvard Business School Press, 2000. This collection of ten Harvard Business Review articles chronicles the evolution of business competition from mass markets to markets of one-in other words, from creating standardized value through mass
production to creating customer-unique value through mass customization.
ISBN: 1578512387.
Giunipero, Larry C. and Chris Sawchuk, ePurchasingplus, JGC Enterprises, 2000.
ISBN: 0967744202.
Gloor, Peter A., Making the E-Business Transformation: How to Succeed in the E-Commerce Economy, Springer
Verlag, 2000.
ISBN: 1852332654.
Glover, Steven M., Stephen W. Liddle, and Douglas F. Prawitt, E-Business: Principles and Strategies for Accountants,
Prentice Hall, 2001. This book is intended to provide a relatively nontechnical introduction to the fundamental e-business issues that today's accounting professional needs to
understand -- accountants need a working knowledge of underlying technology, current applications of e-business and the various
e-business models.
ISBN: 0130191787.
Godin, Seth and Don Peppers, Permission Marketing: Turning Strangers Into
Friends, and Friends into Customers, Simon & Schuster,
1999.
ISBN: 0684856360.
Goldman, S. L., R. N. Nagel, and K. Preiss. Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer, Van Nostrand Reinhold, 1994.
ISBN: 0471286508.
Gosling, Paul, Changing Money: How the Digital Age Is Transforming Financial Services, Capital Books Inc., 2000.
ISBN: 0906097452
Grant, Gail, Understanding Set: Visa International’s Official Guide to Secure Electronic Transactions, McGraw-Hill, 2000.
ISBN: 0070248052.
Gray, Daniel, The Complete Guide to Associate & Affiliate Programs on the Net, McGraw-Hill, 1999.
ISBN: 0071353100.
Greenberg, Paul, CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time, McGraw-Hill, 2001.
A guide to using Customer Relationship Management to a business advantage. Focuses on the
Web-based technologies available for implementing a CRM system and how to match the tools to any
business. Describes solutions used by key Internet players. "It's like eCRM university between two covers." --Pat
Sullivan.
ISBN: 0072127821.
Grossnickle, Joshua and Oliver Raskin, The Handbook of Online Marketing Research, McGraw-Hill, 2000.
ISBN: 0071361146.
Hackathorn, Richard D., Web Farming for the Data Warehouse, Morgan Kaufman Publishers, 1998.
ISBN: 1558605037.
Haeckel, Stephan H., and Adrian J. Slywotzky, Adaptive Enterprise: Creating and Leading Sense-And-Respond Organizations,
Harvard Business School Press, 1999. Unpredictable, discontinuous change is an unavoidable consequence of doing business in the Information Age.
Haeckel teaches that a company needs to know how to adapt to customers --even before they themselves know what they want.
ISBN: 0875848745.
Halvey, John K. and Barbara Murphy Melby. Business Process Outsourcing: Process, Strategies, and Contracts, Wiley, 2000. As corporations restructure their business processes in order to become more competitive and cost effective, this book shows how to request proposals and negotiate and close the deal -- creating successful outsourcing strategies.
ISBN: 047134821X.
Handfield, Robert B. and Ernest L. Jr. Nichols, Introduction to Supply Chain Management.
Prentice Hall, 1998. Covers supply chain management as a whole, focusing on the integration of components associated with developing new products, buying materials, transforming them, and shipping them to customers. Contains topical discussions of what supply chains are, why they are important, and what types of challenges are implicit in managing supply chains. A book well-suited for
business and engineering practitioners in executive education forums.
ISBN: 0136216161.
Handy, Charles B.,
The Elephant and the Flea, Harvard Business School Press, 2002. In his 13th book, the United Kingdom's preeminent sage on commercial and industrial matters looks within and at education, marriage, religion, and society in order to assess the changing nature of employment.
ISBN: 1578518229.
Hamel, Gary, and C. K. Prahalad.
Competing for the Future: Breakthrough Strategies for Seizing Control of Your Industry and Creating the Markets of Tomorrow, Harvard Business School Press, 1994.
ISBN: 0875847161.
Hamel, Gary, Leading the Revolution, Harvard Business School Press, 2000.
Mixed reviews.
ISBN: 1578511895.
Hardesty, David E., Electronic Commerce: Taxation and Planning, Warren Gorham & Lamont, 1999.
ISBN: 0791337596.
Hartman, Amir, John Kador and John Sifonis, Net Ready, McGraw-Hill, 2000.
ISBN: 0071352422.
Harvard Business Review, Harvard Business Review on Innovation, Harvard Business School
Press, 2001. All the thoughts frome the thought leasers on all the
essential topics: Creating New Market Space, Building an Innovation Factory,
Knowing a Winning Business Idea When You See One, and more.
ISBN: 1578516145.
Harvard Business Review, Harvard Business Review on Managing the Value Chain, Harvard Business School
Press, 2000. Outlines key ideas and provides guidance for incorporating shifts in the value chain into your strategic outlook. Focuses on the changing relationship between suppliers, customers, and competitors in a globalized
market, including "From Value Chain to Value Constellation: Designing
Interactive Strategy".
ISBN: 1578512344.
Harvard Business Review, Harvard Business Review on Breakthrough Thinking,
Harvard Business School
Press, 1999. This book highlights leading ideas for incorporating the power of creativity into strategic
thinking and action.
ISBN: 157851181X.
Hsu, Cheng and Somendra Pant, Innovative Planning for Electronic Commerce and Enterprises - A Reference Model, Kluwer Academic Publishers, 1999.
ISBN: 0792384377.
Helmstetter, Greg and Pamela Metivier, Affiliate Selling: Building Revenue on the Web, John Wiley, 2000.
This is a comprehensive guide to planning, implementing, and managing affiliate relationships on the Web.
ISBN: 0471381861.
Hinkelman, Edward G and Molly, Thurmond, A Short
Course in International Payments: How to Use Letters of Credit, D/P and D/A
Terms, Prepayment, Credit and Cyberpayments in International Transactions, World Trade Press, 1998.
ISBN: 188507350X.
Hitt, Michael A., Joan E. Ricart I Costa and Robert D. Nixon (Editors), Managing
Strategically in an Interconnected World. John Wiley, 1999. The
key to success for the modern business manager is strategic flexibility. The
Editors have selected contributions in two major categories: Part I,
Interconnected World: The global environment, uncertainty, and knowledge
development; and Part II, Interconnected Firms: The role of cooperation trust,
governance and technology.
ISBN: 0471984973.
Holden, Greg, Small Business Internet for Dummies, IDG
Books Worldwide, 1998. This book is an introductory Internet text that explains
the wired world in the language of small-business owners. An excellent first
read for the small business owner and for the line manager in large businesses
alike. The result for both will be a solid working knowledge of the business use
of the Internet. CD-ROM included.
ISBN: 0764502883.
Holland, Winford E., Change Is the Rule : Practical Actions for Change: On
Target, on Time, on Budget, Dearborn Trade, 2000. In this "how-to" book on Change Management, Dutch Holland presents one of the most practical, down to earth and useful books on
change management.
ISBN: 0793136121
Huff, Sidney Laurence (Editor), Cases in Electronic Commerce,
Irwin Professional Pub, 1999.
ISBN: 0072375167.
Imparato, Nicholas (Editor), Public Policy and
the Internet: Privacy, Taxes, and Contract,
Hoover Inst Press, 2000.
ISBN: 0817998926.
James, Geoffrey, Business Wisdom of the Electronic Elite: 34 Winning
Management Strategies from CEOs at Microsoft, Compaq, Sun, Hewlett-Packard, and
Other Top Companies, Random House, 1996.
ISBN: 0812963792.
Kalakota, Ravi and Marcia, Robinson, E-Business:
Roadmap for Success,Addison-Wesley, 1999.
ISBN: 0201604809.
2nd Ed. ISBN: 0201721651.
Kanter, Rosabeth Moss, Evolve!: Succeeding in the Digital Culture of
Tomorrow, Harvard Business School Press, 2001. Harvard Business School professor and organizational change expert, predicts how the Internet will
alter the way we work in the future.
ISBN: 1578514398.
Kaplan, Robert S. and David P. Norton. The Balanced Scorecard:
Translating Strategy into Action, Harvard Business School Press,
1996.
ISBN: 0875846513.
Kaplan, Robert S. and David P. Norton.
The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment.
Harvard Business School Press, 2000. Going beyond their classic, The
Balanced Scorecard, this book explain how companies have effectively used
the approach for nearly a decade, and in the process present a step-by-step implementation outline that other organizations
can use to attain similar results.
ISBN: 1578512506.
Kay, Michael, Change on the Run: Competing Through E-Leadership, Wiley,
2000.
ISBN: 0471645192.
Keen, Peter and Mark McDonald, The
eProcess Edge: Creating Customer Value and Business Wealth in the Internet Era,
McGraw-Hill, 2000. One of the first books to come out after the the rumblings
of a dot.com crash. Certainly the Internet has changed forever the way
businesses will operate and that change is to be found in business processes.
This book is a good read for understanding the real business of e-business.
ISBN: 0072126264.
Keen, Peter G. W. (Editor), Craigg Ballance, Sally Chan and Steve Schrump, Electronic
Commerce Relationships: Trust By Design, Prentice Hall, 1999. Presents today's best practices for designing trust into any e-commerce-certainty, confidentiality, and privacy; learning to build systems that deliver all three.
ISBN: 0130170372.
Keen, Peter G. W. and Ron MacKintosh,
The Freedom Economy: Gaining the mCommerce Edge in the Era of the Wireless Internet,
McGraw-Hill, 2001. This book offers sensible advice for managing businesses in
the new era of wireless tools, technologies, and applications. It provides a practical roadmap for realizing the rewards that wireless technology offers, and explains the current reality of wireless commerce.
ISBN: 0072133678.
Kelly, Kevin, New
Rules for the New Economy: 10 Radical Strategies for a Connected World, Viking Press, 1998.
ISBN: 0670881112.
Kelly, Kevin. Out of Control: The Rise of Neo-biological Civilization,
Addison-Wesley, 1994.
ISBN: 0201577933.
Kinni, Theodore B., Future Focus: How 21 Companies are Capturing 21st
Century Success, Capstone, 2001. Explores the strategies and motivations of
21 different companies as they move into the 21st century. Discusses innovations, globalization, and being prepared for hard times.
ISBN: 1900961652.
Kirchoff, Steve and Stephen Mendonca, Instant Advantage.com, Winning
Strategies for the Online Economy, Prentice Hall, 2000. This book focuses on the new
imperatives of speed, agility, and customer relationships, using the power of the
Internet.
ISBN: 0130179086.
Klusch, Matthias and Gerhard Weiss, Cooperative Information Agents II:
Learning, Mobility, and Electronic Commerce for Information Discovery on the
Internet: Second International works by CIA ’9, Springer Verlag,
1998.
ISBN: 3540646760.
Koehn, Nancy F., Brand New: How Entrepreneurs Earned Consumers'
Trust from Wedgwood to Dell, Harvard Business School Press, 2001.
ISBN: 1578512212.
Kosiur, David R., Understanding
Electronic Commerce, Microsoft Press, 1997. An excellent primer,
this book is easy to read and provides clear definitions needed for the
non-specialist new to the e-commerce landscape.
ISBN: 1572315601.
Koch, Richard, Smart Things to Know About Strategy,
Capstone, 2001. ISBN: 1841120340.
Kotter, John P., Leading Change, Harvard Business School Press, 1996.
Kotter's thesis is that strategies for change often fail in corporations
because the changes do not alter behavior. He identifies the most
common mistakes in effecting change, offering eight steps to overcoming obstacles.
ISBN: 0875847471.
Kou, Weidong and Yelena Yesha, Electronic Commerce
Technology Trends, IIR Publications, 2000.
ISBN: 1583470093.
Koulopoulos, Thomas M.
and Nathaniel Palmer, The X-Economy, Texere, 2001. Offers the reader visions of the future of the exchange market,
explaining the ground rules for the new exchange economy. Breaks complex
models down simply to provide executives with the tools to devise and implement new organizational strategies with regard for the new generation of exchange.
ISBN: 1587990741.
Kourdi, Jeremy, New Economy Edge: Strategies and Techniques for
Boosting Online Profitability, Wiley, 2001.
ISBN: 0471498440.
Kuegler, Thomas J., Web Advertising and Marketing, 3rd
Ed., Prima Publishing, 2000.
ISBN: 0761528539.
Kurtzman, Joel and Glenn Rifkin, Radical E: From GE to Enron Lessons on How to Rule the Web,
Wiley, 2001. Corporate titans like General Electric, General Motors, and Enron are flourishing online because they've embraced a radical approach to e-business, emphasizing nontraditional thinking and a willingness to turn left when conventional wisdom says turn right.
ISBN: 0471410470.
Lamont, Douglas, The Age of M-Commerce: Conquering the Wireless
World, Capstone, 2001.
ISBN: 184112138X.
Lamont, Douglas, Salmon Day: The End of the Beginning for Global Business,
Capstone, 2001.
ISBN: 1900961199.
Leadbeater, Charles,
The Weightless Society,
Texere, 2000.
ISBN: 1587990016.
Leebaert, Derek, The
Future of the Electronic Marketplace, MIT Press, 1998.
ISBN: 026212209X.
ISBN: 0262621320.
(Paperback, 1999).
Leifer, Richard, et al., Radical Innovation: How Mature Companies Can Outsmart Upstarts,
Harvard Business School Press, 2000. The authors present a list of 7 challenges that face the radical innovator and then they provide the competencies, or skills, that are necessary to meet these challenges.
ISBN: 0875849032.
Leinbach, Thomas R.
and Stanley D. Brunn (Editors), The Worlds of Electronic Commerce, Wiley, 2001. Devoted entirely to the social dimensions of e-commerce, tackling a range of economic, geographical and social issues. Presents evidence and implications through case studies of the growth of information and communication technologies, with examples from Russia, the UK, the United States, and other
countries. Includes coverage of cyber-law, banking, and e-tailing.
ISBN: 0471494550.
Liautaud, Bernard, E-Business Intelligence: Turning Information into Knowledge into Profit,
McGraw-Hill, 2000.
ISBN: 0071364781.
Lipnack, Jessica and Jeffrey Stamps,
Virtual Teams: People Working Across Boundaries With Technology,
Wiley, 2000. "The 90/10 Rule. " It's 90% people and 10% technology. Along with focusing on the 90/10 theme, the authors have updated all examples and cases, adding new ones from Shell Oil, SCIENTECH, Ernst
and Young, United Nations Development Program, Verifone and Palm Pilot.
ISBN: 0471388254.
Litan, Robert and William A. Niskanen, Going Digital: A Guide to Policy in
the Digital Age, Brookings Inst., 1998. ISBN: 0815752857.
Litan, Robert E. and Peter P. Swire, None of Your Business: World Data
Flows, Electronic Commerce, & the European Privacy Directive, Brookings
Institute, 1998.
ISBN: 081578239X.
Locke, Christopher, Rick Levine, Doc
Searls and David Weinberger, The Cluetrain Manifesto: The End of Business
As Usual, Perseus Books, 2000.
ISBN: 0738202444.
Maddox, Kate, and
Dana Blankenhorn, Web Commerce: Building a Digital Business, Wiley,
1998. In conducting research for this book, the authors interviewed more than
100 resources: company presidents, CEOs, line managers, and marketing managers.
This primary information comes through in over two dozen examples of companies
that are setting the benchmark for successful Web commerce. Crisp and easy to
read, this book is ideal for executives and managers who must get up to speed on
e-commerce and conduct business on the Internet.
ISBN: 0471292826.
Magretta, Joan
(Editor), Managing in the New Economy, Harvard Business School
Press, 1999. With renowned contributors--from writers such as Michael Porter,
C.K. Prahalad, and Peter Drucker to business leaders such as Michael Dell--this
collection explores the new mind-set executives in every industry must embrace
in order to keep pace with the trends in technology, networks, knowledge, and
globalization that are shaping the new economy.
ISBN: 1578511860.
Maher, Barry, Filling the Glass : The Skeptic's Guide to Positive
Thinking in Business, Dearborn Trade, 2001.
ISBN: 0793138655.
Marchand, Donald A. (Editor), Competing with Information: A Manager's Guide to
Creating Business Value with Information Content, Wiley, 2001. The book focuses on how information management can create real business value in four ways:
minimizing risk, reducing costs, delighting customers, and creating a new reality.
It's derived from the Programs offered by the International Institute of Management Development,
Lausanne, Switzerland.
ISBN: 0471899690.
Markides, Constantinos C., All the Right Moves: A Guide to Crafting Breakthrough Strategy,
Harvard Business School Press, 1999. In the final chapter, Markides concedes that "designing a successful strategy is a never-ending quest. Even the most successful companies must continually question the basis of their business and the assumptions underlying their 'formula for success.'
ISBN: 0875848338.
Martin, Chuck, Net Future: The 7 Cybertrends That Will Drive Your
Business, Create New Wealth, and Define Your Future, McGraw-Hill,
1998.
ISBN: 007041131X.
Martin, John D., and William J. Petty, Value Based Management: The Corporate Response to the Shareholder Revolution,
Harvard Business School Press, 2001. This book involves transforming behavior in a way that encourages employees to think and act like owners...
and will help today's leaders establish a continuous cycle of value creation that benefits all stakeholders of a
company.
ISBN: 0875848001.
McCarthy, Shawn P.,
The Art of .COMbat: Ancient Wisdom for the Competitive Economy,
Wiley, 2001. Using ancient lessons from the famous Chinese general, Sun
Tzu, McCarthy sorts out the best of the e-business world's proven guidelines on strategy, offering examples and details on how tactics can be applied
by assessing the landscape, strategizing against or with the competition, doing battle
while keeping your long-term goalsin place, and understanding the infrastructure of
the new Internet marketplace.
ISBN: 0471415197.
McKenna, Regis, Relationship Marketing: Successful Strategies for the
Age of the Customer, Addison-Wesley, 1993.
ISBN: 0201622408.
McKenna, Regis, Real Time: Preparing for the Age of the Never Satisfied
Customer, Harvard Business School Press, 1997.
ISBN: 0875847943.
McKenna, Regis,
Total Access, Harvard Business School Press, 2002. Marketing as we know it is disappearing,. As marketers focus on advertising and promotion, the chief information officer is automating their core functions. As they obsess over brand, the chief strategy officer is dispersing their responsibilities throughout the organization. And as they squabble over whether marketing is an art or a science, McKenna argues that they're completely overlooking what marketing has become: a technology.
ISBN: 1578512441.
McKie, Stewart, E-Business Best Practices: Leveraging Technology
for Business Advantage, Wiley, 2001. Helps readers evaluate the best e-business technologies and strategies, revealing the issues that are in the
forefront of e-business, and those that will be the main issues of tomorrow.
ISBN: 0471402516.
Means, Grady (Editor), E-Business Revolution and the
Design of 21st Century Companies and Markets, John Wiley, 2000.
ISBN: 0471393355.
Means, Grady, James J. Schiro and David M. Schneider (Editors), MetaCapitalism: The e-Business Revolution and the Design of 21st-Century Companies and Markets,
Wiley, 2000. Mixed reviews ...
ISBN: 0471393355.
Menasce, Daniel A. and Virgilio A. F. Almeida, Scaling for E-Business:
Technologies, Models, Performance, and Capacity Planning, Prentice Hall,
2000. This book presents a quantitative approach to understanding and analyzing e-business
scalability based on a four-level reference model. The four-level model is composed of a business model, a functional model, a customer behavior model, and an IT resource model.
ISBN: 0130863289.
Mendonca, Stephen, Instant Advantage.com: Winning Strategies for the
Online Economy, Prentice Hall, 2000. ISBN: 0130179086.
Meyerson, Debra E., Tempered Radicals: How People Use Difference to Inspire Change at Work,
Harvard Business School Press, 2001. People who hope to "fit in without selling out" operate on a fault line, says Meyerson. While contributing to their companies' success, they support agendas that are often at odds with the dominant
culture, but are essential to corporate change.
ISBN: 0875849059.
Middleton, John, Writing the New Economy: The Ultimate E-Business
Library, Capstone, 2001. Concise overviews of the 50 new economy books.
ISBN: 1841121061.
Milley, Don, The eMarketplace: Strategies for Success
in B2B eCommerce, McGraw-Hill, 2000.
ISBN: 0071361235.
Minoli, Daniel and Andrew Schmidt, Internet Architectures, John
Wiley, 1999. The authors provide an in-depth overview of the Internet's
structure and components, including who controls which pieces of the system. The
book covers both business and technical issues, from the intricate reciprocity
arrangements established among the industry giants to the technology available
to integrate voice, video, and data networks.
ISBN: 0471190810.
Moon, Michael and Doug Millison,
Firebrands: Building Brand Loyalty in the Internet Age, McGraw-Hill,
2000. Presents beginning-to-end strategies for strengthening company's brand online and building
customer loyalty. Includes case studies dealing with IBM, Yahoo!, Fed Ex, and Amazon.com. Offers an in-depth explanation of digital branding and illustrates some of the practices carried out by top online brands.
An essential strategy read.
ISBN: 0072124490.
Moore, Geoffrey A., Inside the Tornado: Marketing Strategies from
Silicon Valley’s Cutting Edge, HarperBusiness, 1995.
ISBN: 0887307655.
Moore, Geoffrey A., Living on the Fault Line : Managing for Shareholder
Value in the Age of the Internet, Harper Business,
2000.
ISBN: 0887308880.
Moore, James F. The
Death of Competition: Leadership and Strategy in the Age of Business Ecosystems,
HarperBusiness, 1996.
ISBN: 0887308503.
Morrell, Margot
and Stephanie Capparell, Shackleton's Way: Leadership Lessons from the Great Antarctic Explorer,
Viking Press, 2001.
ISBN: 0670891967.
Mougayar, Walid, Opening Digital Markets: Battle
Plans and Business Strategies for Internet Commerce, McGraw-Hill,
1997. This book, by the founding chairman of CommerceNet Canada, offers broad
theoretical foundations for global e-commerce. Strategic perspectives and
strategy formulations are its essence, making it a must read for decision-makers
who must guide their corporations through the new realities of global electronic
commerce.
ISBN: 0070435421.
Murphy, Tom, Web Rules: How the Internet Is Changing
the Way Consumers Make Choices, Dearborn Trade, 2000.
ISBN: 079313613X.
Nagel, Karl D. and Glen Gray, 2000 Miller Electronic Commerce Assurance
Services, Harcourt Brace, 2000.
ISBN: 0156069741.
Nash, Andrew, Bill Duane, Derek
Brink and Celia Joseph, PKI: Implementing & Managing E-Security, McGraw-Hill,
2001. An authoritative guide to PKI technology for those looking to conduct online
business safely. Shows how to implement PKI in business-to-business and business-to-consumer
environments, with coverage of WAO, authorization systems, and cost of ownership, and applying certificates for authentication.
ISBN: 0072131233.
Neidorf, Joanne, e-Merchant: Retail Strategies for e-Commerce,
Addison-Wesley, 2001.
ISBN: 0201721694
Nelson, Katherine (Editor), Websights: The Future of Business and Designs
on the Internet, North Light Books, 2000.
ISBN: 1883915074.
Newcombe, Tod, Electronic Commerce: A Guide for Public Officials, Government Technology Press, 1998.
ISBN: 1890299103.
Newell, Frederick, Loyalty.com: Customer Relationship Management in the
New Era of Internet Marketing,
McGraw-Hill, 2000.
ISBN: 0071357750.
Newton, David, How to Be an Internet Stock Investor, McGraw-Hill,
2000.
ISBN: 0071357718.
Nielsen, Jakob, Designing Web Usability: The Practice of Simplicity, New Riders
Publishing, 1999.
ISBN: 156205810X.
Norman Donald A., The
Design of Everyday Things, Currency/Doubleday, 1990. Do not
develop an eCommerce initiative or Web site before you read this book!
ISBN: 0385267746.
Normann, Richard A.,
Reframing Business: When the Map Changes the Landscape, Wiley, 2001.
"If you are looking for a quick-fix solution, this is not the book for you. If you are looking for a light read, to rest your mind for a while, this is not the book for you. But if you are willing to think rigorously and seriously about how to help your organization imagine and realize its future, and if you are willing to be challenged so as to broaden your personal perspective and intellectual bandwidth then this is a book you cannot
miss." - Sumantra Ghoshal. Shows companies how to reframe their business and take advantage of the
global opportunities created in the space of "unbundling and rebundling".
ISBN: 0471485578.
Norris, Grant, John
Dunleavy, James R. Hurley, John D. Balls and Kenneth M. Hartley,
E-Business and ERP: Transforming the Enterprise, Wiley, 2000. Shows how companies can link their existing ERP systems with the information capabilities of their customers, and offers a framework for understanding e-business opportunities within the context of a traditional enterprise
and its infrastructure.
ISBN: 0471392081.
Norris, Mark, Steve West and Kevin Gaughn, E
-Business Essentials: Technology and Network for the Electronic Marketplace,
John Wiley, 2000. The book details the key technical aspects such as security, catalogs, and payment systems.
ISBN: 0471852031.
O'Connell, Brian, B2B.Com, Adams Media
Corporation, 2000.
ISBN: 1580624030.
O’Dell, Susan M. and Joan A. Pajunen, The Butterfly Customer: Capturing
the Loyalty of Today’s Elusive Consumer, Wiley, 1997.
ISBN: 0471641979.
OECD, Electronic Commerce: Opportunities and Challenges for Government. ISBN: 9264155120, OECD, 1997.
ISBN: 9264155120.
OECD, Gateways to the Global Market: Consumers and Electronic Commerce, OECD, 1998.
ISBN: 9264160167.
Olfman, Lorne, Organizational Memory Systems: A Special Double Issue of
the Journal of Organizational Computing and Electronic Commerce, Lawrence
Erlbaum Assoc., 1999.
ISBN: 0805897968.
Paley, Russell and Michael Craig, Russ Paley's Ultimate Guide to Network
Marketing, Career
Press, 2000.
ISBN: 156414478X.
Pallot, Marc and Victor Sandoval, Concurrent Enterprising: Toward the
Concurrent Enterprise in the Era of the Internet and Electronic Commerce, Kluwer International, 1998.
ISBN: 0792381726.
Papows, Jeff and David Moschella, Enterprise.Com: Market Leadership in
the Information Age, Perseus Books, 1998.
ISBN: 0738200646.
Patel, Keyur, Mary Pat McCarthy and John
Chambers, Digital Transformation: The Essentials of e-Business Leadership,
McGraw-Hill, 2000.
ISBN: 0071364080.
Peppers, Don and
Martha Rogers, Enterprise One to One: Tools for Competing in the
Interactive Age. Currency/Doubleday, 1997.
ISBN: 0385482051.
Peppers, Don and
Martha Rogers, The One-To-One Future: Building Relationships One Customer
at a Time, Currency/Doubleday, 1997.
ISBN: 0385485662.
Pfeffer, Jeffrey, and Robert I. Sutton, The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action, Harvard Business School Press,
2000.
ISBN: 1578511240.
Phillips, Nicola and Nicky Phillips, E-Motional Business: Wired World, Real Relationships,
Prentice Hall, 2000. An exploration of the way human beings live with technology today,
asking questions about whether this is the age of technology, or whether it is simply an age in which people use technology, but have different, less traditional lives, and thus the advent of e-relationships and other phenomena. Wonders where technology ends and we begin.
ISBN: 027365019X.
Pine, B. Joseph and Stan Davis, Mass Customization: The New Frontier in
Business Competition, Harvard Business School Press, 1999.
ISBN: 0875849466.
Pine, B. Joseph and James H. Gilmore, The Experience Economy, Harvard Business School Press, 1999.
Many will find the idea of staging experiences as a requirement for business survival far-fetched.
Tis book, however, makes a compelling case, and discusses successful companies that are
already packaging their offerings as experiences, from Disney to AOL.
ISBN: 0875848192.
Plant, Robert T., eCommerce: Formulation of Strategy,
Prentice Hall, 2000. A guide to e-strategy formulation, development and execution.
ISBN: 0130198447.
Patler, Louis, Don't Compete....Tilt the Field: 300 irreverent lessons
for tomorrow's business leaders, Capstone, 2001.
ISBN: 1900961741.
Porter, Michael E. Competitive Strategy: techniques for analyzing
industries and competitors, Free Press, 1980; ISBN: 0029253608,
and Competitive Advantage: creating and sustaining superior
performance, Free Press, 1985. ISBN: 0029250900.
1998. ISBN: 0684841460.
Michael E. Porter. On Competition. Harvard Business School
Press, 1998.
ISBN: 0875847951.
Michael E. Porter. Michael Porter's Landmark Trilogy: Competitive
Strategy, Competitive Advantage, Competitive Advantage of Nations. Free
Press, 1998.
ISBN: 0684005778.
Pottruck, David S. and Terry Pearce, Clicks and Mortar, Jossey-Bass,
2000.
ISBN: 0787952737.
Power, Thomas, E-Business to the Power of 12: The Principles of .Competition,
Prentice Hall, 2001.
ISBN: 0273650211.
Preiss, Kenneth, Rogel N. Nagel and Steven L. Goldman, Cooperate to
Compete: Building Agile Business Relationships, John Wiley, 1997.
Preiss, Kenneth, Rogel N. Nagel and Steven L. Goldman. Agile
Competitors and Virtual Organizations: Strategies for Enriching the
Customer. Wiley, 1997. What is agility and why do we
need it? This book is a product of the authors' research at the Iacocca
Institute at Leheigh University.
ISBN: 0471286508.
Rahman, Syed Mahbubur (Editor) and Mahesh Raisinghani (Editor), Electronic
Commerce: Opportunities and Challenges, Idea Group Publishing, 2000.
ISBN: 1878289764.
Rajput, Wasim, E-Commerce Systems Architecture and Applications,
Artech House, 2000.
ISBN: 1580530850.
Reid-Smith, Ellen, Eloyalty, Harperbusiness, 2000.
ISBN: 0066620708.
Richards, Sally, Ask Jeeves: How to Build a Successful .Com Business,
Osborne McGraw-Hill, 2000.
ISBN: 0072126590.
Reichheld, Frederick F., The Loyalty Effect: The Hidden Force Behind Growth,
Profits, and Lasting Value, Harvard Business School Press, 1996. This book analyzes not only employee but also customer and investor loyalty
and demonstrates the measurable results that strong loyalties have on
corporate profits.
ISBN: 1578516870.
Ries, Al and Laura Ries, The 11 Immutable Laws of Internet Branding, Harperbusiness,
2000.
ISBN: 0694523143.
ISBN: 0060196211.
Rifkin, Jeremy, The Age of Access: The New Culture of Hypercapitalism,
J P Tarcher, 2000.
ISBN: 1585420182.
Rifkin, Jeremy, The End of Work: The decline of the global labor
force and the dawn of the post-market era. G.P. Putnam's Sons, 1995.
ISBN: 0874777798.
Paperback- ISBN: 0874778247.
Robertson, Bruce
and Valentin Sribar, The Adaptive Enterprise: IT Infrastructure Strategies to Manage Change and Enable Growth,
Addison-Wesley, 2002. To build, use, and manage adaptive enterprise solutions, you need an infrastructure planning process that supports new and growing business initiatives.The strategies and processes described in this book will give you clear and practical ways to guide your company through Internet-induced change.
ISBN: 0201767368.
Robertson, Bruce and Valentin Sribar, Enriching the Value Chain: Infrastructure Strategies Beyond the Enterprise,
Addison-Wesley, 2002. Picking up where The Adaptive Enterprise leaves off, this companion volume tells you how to achieve success in value chain infrastructure planning.
ISBN: 0201767309.
Robinson, Gerald and Charlie Jones, E-Made Easy, Executive Books,
1999.
ISBN: 0937539406.
Romm, Celia T. and Fay Sudweeks, Doing Business Electronically: A Global
Perspective of Electronic Commerce, Springer Verlag, 1998.
ISBN: 1852330309.
Rosenfeld, Louis and Peter Morville, Information Architecture for the
World Wide Web, O’Reilly & Associates, 1998.
ISBN: 1565922824.
Sakaiya, Taichi, The Knowledge-Value Revolution, or A History of the
Future, Kodabsha International, 1991. ISBN: 0870119427.
Savage, Charles M., Fifth Generation Management: Co-Creating Through
Virtual Enterprising, Dynamic Teaming, and Knowledge Networking, Butterworth-Heinemann,
1996.
ISBN: 0750697016.
Sawhney, Mohan, Ranjay Gulati, Anthony Paoni,
and The Kellogg
TechVenture Team, TechVenture: New Rules on Value and Profit from
Silicon Valley, Wiley, 2001. Gives readers the tools for developing and
understanding the knowledge of the nature of e-business, how it effects the economy, and the technologies that drive e-commerce. Draws upon field research and interviews with leaders from the business, financial, and technological worlds.
Discusses the newest financial trends and approaches.
ISBN: 0471414247.
Sawhney, Mohan, and Jeff Zabin, The Seven Steps to Nirvana: Strategic Insights into
eBusiness Transformation, McGraw-Hill, 2001.
ISBN: 0071375228.
Schiller, Dan, Digital Capitalism: Networking the Global Market System, MIT Press, 1999.
ISBN: 0262194171.
Schneier, Bruce,
Secrets and Lies: Digital Security in a Networked World, Wiley, 2000. "This book should be - and can be - read by any business executive, no
specialty in security required. It will alter the way you do business."
--Jay S. Walker, Founder, Walker Digital.
ISBN: 0471253111.
Scott, Mark C., Reinspiring the Corporation: The Seven Seminal Paths to Corporate Greatness,
Wiley, 2001.
ISBN: 0471485454.
Schwartz, Evan I. , Digital Darwinism: Seven Breakthrough Business
Strategies for Surviving in the Cutthroat Web Economy, Broadway Books,
1999.
ISBN: 0767903331.
Sebell, Mark Henry
and Jeanne Yocum, Ban the Humorous Bazooka, Dearborn Trade, 2001. Notwithstanding a giant corporate commitment to innovation, roadblocks abound, creating an unacceptably high failure rate for new products. But what if someone could show businesses how to overcome the obstacles, roadblocks and
speed bumps?
ISBN: 0793141087
Segil, Larraine D., Fast Alliances: Power Your E-Business,
Wiley, 2001. Discusses aspects of digital alliances, from identifying deliverables to providing tools proven to cement swift and decisive relationships in Internet time.
ISBN: 0471396834.
Senge, Peter M., The Fifth Discipline: The Art and Practice of the
Learning Organization, Doubleday/Currency, 1990. Essential
reading for those who need to build teams that cross company boundaries.
ISBN: 0385260954.
Senge, Peter M., Art Kleiner, Charlotte Roberts, George Roth and Rick Ross
(Editors), The Dance of Change, Doubleday, 1999.
ISBN: 0385493223.
Sexton, Conor, E Commerce and Security, Butterworth-Heinemann,
1999.
ISBN: 0750639423.
Seybold, Patricia B
and Ronni T Marshak, Customers.Com: How to Create a Profitable Business
Strategy for the Internet and Beyond, Times Books, 1998.
ISBN: 0812930371.
ISBN: 0375410406.
(audio, 2000)
Shapiro, Carl and Hal, R Varian, Information Rules: A Strategic Guide
to the Network Economy, Harvard Business School Press, 1998.
ISBN: 087584863X.
Shaw, Michael, Robert Blanning, Troy Strader (Editor) and
Andrew B. Whinston (Editors), Handbook on Electronic Commerce,
Springer Verlag, 2000,
ISBN: 354065822X.
Shaw, Paul, E-Business Privacy and Trust: Planning and
Management Strategies, Wiley, 2001. The consequences of consumer privacy and
security are the bedrock of doing business on the Internet. Without full
attention to these issues, a company faces risks of financial penalties and loss
of customer loyalty.
ISBN: 0471414441.
Shim, Jae K., Anique A. Qureshi, Joel G. Siegel, and Roberta
M. Siegel, The International Handbook of Electronic Commerce,
Dearborn Publishers, 2000.
ISBN: 1579582605.
Siebel, Thomas M., Pat House and Charles R. Schwab, Cyber Rules:
Strategies for Excelling at E-Business, Doubleday, 1999.
ISBN: 0385494122.
Siegel, David, Futurize Your Enterprise: Business Strategy in the Age
of the E-customer, John Wiley, 1999. ISBN: 0471357634.
Siegel, Joel, The International Handbook of Electronic Commerce,
Glenlake Publishing Company, 2000.
ISBN: 1888998865.
Simensky, Melvin, Neil J. Wilkof and Lanning G. Bryer, Intellectual
Property in the International Marketplace: Valuation, Protection, Exploitation,
and Electronic Commerce, John Wiley, 1999.
ISBN: 0471351059.
Smith, Dayle M, The E-Business Book: A
Step-by-Step Guide to E-Commerce and Beyond, Bloomberg Press, 2001.
ISBN: 1576600483.
Southwick, Karen and Roger McNamee, The Kingmakers: Venture Capital and the Money Behind the Net,
Wiley, 2001. A noted journalist and author gets close to the key players in a hush-hush field
and reveals the world of high- powered venture capitalists, following them as they interview hopeful
entrepreneurs, select boards for funded companies, shepherd companies toward an IPO, and decide which industries and what companies to invest in.
ISBN: 047139520X.
Stauffer, David, D2D - Dinosaur to Dynamo: How 20 Established Companies are winning in the New Economy,
Capstone, 2001.
ISBN: 1841121363.
Sterne, Jim, Advertising on The Web, Que, 1997.
ISBN: 0789712350.
Sterne, Jim, Customer
Service on the Internet: Building Relationships, Increasing Loyalty, and Staying
Competitive, Wiley, 1996. Written for customer-service and
marketing managers, this book explores both the technical and strategic issues
and provides a cost/benefit analysis along with real-life case studies
demonstrating what works.
ISBN: 0471155063.
ISBN: 0471382582.
(2nd Ed. 2000.)
Sterne, Jim, World Wide Web Marketing: Integrating the Web into Your
Marketing Strategy, 2nd Edition, Wiley, 1998.
ISBN: 0471315613.
Strauss, Judy and Raymond D. Frost, Marketing on the Internet:
Principles of Online Marketing, Prentice Hall, 1999.
ISBN: 0130105856.
Strauss, Judy and Raymond D. Frost,
E-Marketing, Prentice Hall, 2001. This textbook presents traditional marketing using electronic methods, outlining the changes and new strategies that make such a combination effective. Covers product, pricing, distribution, promotion, and most importantly, customer relationships.
ISBN: 0130322644.
(2nd Ed.)
Sullivan, Robert L., Electronic Commerce with EDI, Twain,
Inc (1998).
ISBN: 0966366107.
Sutton, Steve G. and Deepak Khazanchi, Electronic
Commerce Control and Assurance, South-Western
College Publishing, 2002.
ISBN: 0324051514.
Szuprowicz, Bohdan, Supply Chain Management for E-Business
Infrastructures, Computer Technology Research Corporation, 2000.
ISBN: 1566070856.
Szydlik, Sherry and Lamont Wood, E-trepreneur: A Radically Simple and
Inexpensive Plan for a Profitable Internet Store in 7 Days, John Wiley
& Sons, 2000.
ISBN: 047138075X.
Tan, Felix B., Scott P., Corbett and Yuk-Yong Wong, Information
Technology Diffusion in the Asia Pacific: Perspectives on Policy, Electronic
Commerce and Education, Idea Group Publishing, 1998.
ISBN: 1878289489.
Tapscott, Don, The Digital Economy: Promise and Peril in the Age of
Networked Intelligence. McGraw-Hill, 1995.
ISBN: 0070633428.
Tapscott, Don, et
al. Blueprint to the Digital Economy: Wealth Creation in the Era of
E-Business. McGraw-Hill, 1998.
ISBN: 0070633495.
Tapscott, Don (Editor), Creating Value in the Network Economy, Harvard Business School Press, 1999.
ISBN: 0875849113.
Tapscott, Don, David Ticoll and Alex Lowy, Digital
Capital: Harnessing the Power of Business Webs, Harvard Business School
Press, 2000.
ISBN: 1578511933.
Taylor, David and Alyse Terhune, Doing eBusiness: Strategies for Thriving
in an Electronic Marketplace,
John Wiley, 2000. This book provides executives, managers, and entrepreneurs with practical ideas and techniques that will help them improve the way they implement and manage E-commerce and E-business.
ISBN: 0471380652.
Taylor, Jim, Watts Wacker and Howard Means, The 500-Year Delta: What
Happens After What Comes Next, HarperBusiness, 1977.
ISBN: 0887309119.
Thurow, Lester C., The Future of
Capitalism: How Today’s Economic Forces Shape Tomorrow’s World, William
Morrow, 1996.
ISBN: 0140263284.
Thurow, Lester C., Building Wealth:
The New Rules for Individuals, Companies and Nations. Harpercollins,
1999.
ISBN: 0887309518.
Tiernan, Bernadette, E-Tailing, Dearborn Trade, 1999.
ISBN: 1574101293.
Timmers, Paul and J. J. Timmers, Electronic Commerce: Strategies and
Models for Business-to-Business Trading, John Wiley, 2000. With case
studies from both Europe and America, this book provides insight into some of
the global marketing and branding issues of B-toB e-commerce. It covers
fundamentals, business models, markets and
competition, marketing and scenarios for the future.
ISBN: 0471720291.
Tomsen, Mailan, Killer Content: Strategies for Web Content and
E-Commerce, Addison-Wesley, 2000.
ISBN: 0201657864.
Tracy,
Diane and William Morin, Truth, Trust, and the Bottom Line: 7 Steps to Trust-Based Management,
Dearborn Trade, 2001. Tracy and Morin have codified best practices and outline how to tell employees
the truth, talk straight with them, and give them the information they need about themselves to skyrocket
their performance.
ISBN: 079314163X.
Treese, Winfield G. and Lawrence C. Stewart, Designing Systems for
Internet Commerce, Addison-Wesley, 1998.
ISBN: 0201571676.
Trepper, Charles H., E-Commerce Strategies,
Microsoft Press, 2000.
ISBN: 0735607230.
Trout, Jack, Differentiate or Die: Survival in Our Era of Killer
Competition, Wiley, 2001. Either you've got a product or service that you can say
is different, or you don't have much at all. "Differentiate or Die won't take you long to read but could make a lasting--you guessed it--difference to the success of your business." --S. Ketchum.
ISBN: 0471028924.
Turban, Efraim, Jae Kyu Lee and David King, Electronic Commerce: A
Global Perspective, Prentice Hall, 1999.
ISBN: 0130814016.
Turban, Efraim, Jae Kyu Lee and David King and H. Michael Chung, Electronic
Commerce: A Managerial Perspective,
Prentice Hall, 1999.
ISBN: 0139752854.
Vartanian, Thomas, H., Robert Ledig and Thoman P. Ledig and Lynn Bruneau, 21st
Century Money, Banking & Commerce, Fried, Frank, Harris,
Shriver & Jacobson, 1998.
ISBN: 0966331737.
Vassos, Tom, Strategic Internet Marketing, Que, 1996.
ISBN: 0789708272.
Vering, Matthias , Grant Norris, Peter Barth and James R. Hurley, The E-Business Workplace: Discovering the Power of Enterprise Portals,
Wiley, 2001. the authors explain how this user-oriented, people-friendly technology can transform your
organization by empowering collaboration among its employees and value network. partners.
ISBN: 0471418307.
Vine, David, Internet Business Intelligence: How to Build a Big Company
System on a Small Company Budget, Independent Pub Group, 2000.
ISBN: 0910965358.
Ware, James, Judith
Gebauer, Amir Hartman and Malu Roldan, Search for Digital Excellence, McGraw-Hill, 1998. A CommerceNet flagship book this work was compiled by the
folks at the Fisher Center for Management and Information Technology at the Haas
School of Business. It is full of case studies that reveal successful and
unsuccessful strategies of the early pioneers.
ISBN: 0070270570.
Wayland, Robert E and Paul Michael Cole, Customer Connections: New
Strategies for Growth, Harvard Business School Press, 1997.
ISBN: 0875847994.
Wayner, Peter, Digital Cash: Commerce on the Net, Ap
Professional, 1997.
ISBN: 0127887725.
Weill, Peter and Michael Vitale, Place to Space: Migrating to Ebusiness Models,
Harvard Business School Press, 2001. The authors identify and examine eight "atomic e-business models" (looking into everything from
strategic objectives and IT requirements to how money is made) and propose ways these can be adapted to create individualized e-business initiatives in all
types of existing firms.
ISBN: 157851245X.
Weinzimer, Philip, Getting It Right!: Creating Customer Value for Market
Leadership, Wiley, 1998. Practical techniques for Web and e-business personalization. Registering customer preferences --
and acting upon them. Essential reading for every e-commerce manager and strategist.
ISBN: 0471291889.
Wenger, Etienne, Richard
McDermott and William M. Snyder, Cultivating Communities of Practice: A Guide to Managing Knowledge,
Harvard Business School Press, 2002. From the time our ancestors lived in caves to that day in the late '80s when Chrysler sanctioned unofficial "tech clubs" to promote the flow of information between teams working on different vehicle platforms, bands of like-minded individuals had been gathering in a wide variety of settings to recount their experiences and share their expertise.Thsi
book takes the concept to another level by describing how these groups might be purposely developed as a key driver of organizational performance in the knowledge age.
ISBN: 1578513308.
Westland, J. Christopher and Theodore, H. K. Clark, Global Electronic
Commerce: Theory and Cases, MIT Press 1999.
ISBN: 0262232057.
Whinston, Andrew B., Dale O. Stahl and Soon-Yong Choi, The Economics of
Electronic Commerce, Macmillan Technical Publishing, 1997.
Written by three professors, this book espouses the belief that the tenets and
teachings of economics are vital to an insightful analysis of the issues
affecting e-commerce. Its broad coverage includes the economic implications of
digital versus physical goods, copyright and ownership within the realm of
economic versus legal definitions, microeconomic theory, and implications for
business policy makers.
ISBN: 1578700140.
Whiteley, David, Electronic Commerce, McGraw-Hill Book Co Ltd.
(UK), 2000.
ISBN: 0077095529.
Wiegran, Dr. Gaby and Hardy Koth, Custom Enterprise.Com: Every Product, Every Price,
Every Message, Prentice Hall, 2000. Practical techniques for e-business personalization. Registering customer preferences -- and acting upon them.
ISBN: 0273649191.
Wind, Jerry and Vijay Mahajan, Digital Marketing: Global Strategies from
the World's Leading Experts, 2001. The first in a series of books from Wharton's SEI Center managed by Professor Jerry Wind, this
high-level reference focuses on marketing strategies and methods used specifically for e-commerce businesses operating globally.
ISBN: 0471361224.
Windham, Laurie, Jon Samsel (Contributor) and Kenneth J. Orton, Dead
Ahead: The Web Dilemma and the New Rules of Business, Allworth Press,
1999.
ISBN: 1581150334.
Winninger, Thomas J.,
Full Price: Competing on Value in the New Economy, Dearborn Trade, 2000. By meeting the highest needs of your company’s premium customers, says master business strategist Thomas J.
Winninger, you can maximize your value and charge full price. Just follow these strategies: define the essence of your business, communicate its tangible value, benchmark your uniqueness, and
anticipate the changing needs of your best customers. By selling value—not low price—your profits will soar.
ISBN: 0793139546.
Wyckoff, Richard D., Andrew Wyckoff and Alessandra
Colecchia, Economic and Social Impacts of Electronic Commerce, Brookings
Institution Press/Inter-American Development Bank, 2000.
ISBN: 9264169725.
Yoffie, David B. and Mary Kwak, Judo Strategy: Turning Your Competitors' Strength to Your Advantage,
Harvard Business School Press, 2001.
ISBN: 1578512530.
Zander, Rosamund Stone, and Benjamin Zander,The Art of Possibility, Harvard Business School
Press, 2000.
ISBN: 0875847706.
Zeff, Robbin and Brad Aronson, Advertising on the Internet, John
Wiley, 1999.
ISBN: 0471344044.
Zoellick, Bill, Web Engagement: Connecting to Customers in e-Business,
Addison-Wesley, 2000. A successful web business
--one that engages, delights, and serves the customer--requires mastery of both
technology and business. Web Engagement provides an introduction to
understanding the key concepts necessary to engage, and ultimately retain, web
customers.
ISBN: 020165766X.
Zook, Chris and James Allen, Profit From the Core: Growth Strategy in an Era of Turbulence,
Harvard Business School Press, 2001.
ISBN: 1578512301.
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