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EVERY CLIENT IS UNIQUE.
CORPORATE CULTURE, PROJECT COMPLEXITY, TURNAROUND
TIME AND ESTABLISHING TRUST ALL COME INTO PLAY.
WE WORK WITHIN YOUR COMFORT LEVEL
Some clients prefer a written service agreement.
Others, a handshake. For complex projects, a detailed Statement of Work (SOW) defining tasks, timelines and
reporting is desirable. We have no reservations about signing and honoring non-disclosure agreements. We work as independently
or collaboratively as you agree will yield the best results. As a service provider, Savvy Copywriting seeks to exceed expectations
and deliver superior service value. To do so, we must be flexible, adapt to each client's business environment, follow
an ethical code of conduct, and act always in the client's best interests.
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YOUR CUSTOMERS, PARTNERS AND MEDIA
Projects such as case studies, articles and white papers normally
require interaction with your extended business family. With or without a non-disclosure agreement, Savvy Copywriting never
contacts customers, partners, trade groups, analysts, media or other parties on your behalf without your authorization. We
never discuss your business beyond requirements for project completion. We prefer your phone or e-mail introduction prior
to contacting third parties. When taking our call, contacts should know the business purpose and our relationship
with your organization. An informed contact expecting to speak with a Savvy writer is at ease and eager to cooperate.
Projects execute faster. Content is stronger. All involved benefit, increasing project success.
HANDSHAKE AGREEMENT Trust at first sight? It happens more often than you would think. Sometimes, the motivation comes from
the integrity and trust of a referring party, such as another Savvy Copywriting client. Often, the bond is born during
the very first meeting with a new client. Occassionally, the urgency to execute a project supersedes the formalities. Savvy
Copywriting does not advocate the practice. We do however assess the propriety of moving forward without a written
agreement based on our knowledge of the client at the time. We are fine with the person across the table doing
the same.
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SERVICE AGREEMENT A written service agreement is a legally binding
contract that describes our business relationship. Typically one or two pages in length, it states the work to
be performed by Savvy Copywriting and agreed compensation. It can also stipulate other terms and conditions, such
as an end date at which time work must be completed. Service agreements are required by many organizations.
They also serve to build confidence with new clients relying on Savvy Copywriting for the first time.
STATEMENT OF WORK For complex projects, the
service agreement can include a more detailed Statement of Work. The SOW describes specific tasks, their order of completion and
timelines for efficient project execution. Progress reports and milestone achievements demonstrate work performed
on the client's behalf throughout the duration of lengthy projects. Value for money and prevention of project creep lead the
list of client benefits.
HOURLY AND FIXED-FEE OPTIONS Again, client preference rules. A fixed fee per project simplifies budgeting. Hourly fees comply with standard
policies in organizations that routinely work with multiple contractors.
BILLING Invoices are sent within one week of a billable event, typically, project completion unless otherwise stipulated in
a service agreement. Payment is requested within 30 days of invoicing.
For more information, mailto:savvycopywriting@verizon.net
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© 2004 Savvy Copywriting. All rights reserved.
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